A practical checklist for EPCs, integrators and site managers. It complements, and never replaces, the manufacturer’s procedures and the site safety plan.
Damage found weeks after delivery is hard to attribute: transport, storage on site or installation. Without a dated record at delivery, the cost often stays with whoever discovers it.
Deadlines are short. Under the CMR Convention on international road transport (art. 30), apparent damage must be reserved at delivery, and non-apparent damage reported in writing within 7 days, Sundays and public holidays excepted. Other transport modes and contracts have their own rules: check yours. CMR text (UNECE)
At least a representative of the site manager or EPC, the driver, and the team that inspects and records. The manufacturer may also ask to attend.
Record it precisely with photos, write it on the delivery or consignment note before the driver leaves, and inform the supplier and the carrier in writing.
Yes, once it has been recorded and reported, and only with the products and methods approved by the manufacturer.
General information, not legal advice. Your contracts, the manufacturer’s procedures and the site safety plan always take precedence.